The present establishes the pre-contractual information related to the contracts concluded at a distance in the online store, to which the article 4 of Decree-Law No. 24/2014 of 14 February refers.

The domain is owned by Vaz de Carvalho, Unipessoal Lda, with headquarters at Quinta do Licôr – Aldeia de Concieiro 5030-556 – Santa Marta de Penaguião, and NIPC 515822000.

These Terms and Conditions govern the use of the company’s website (the “Company Website”) and its relationship with Vaz de Carvalho, Unipessoal Lda (the “Company”, “Company”, “us” or “us”). Please read carefully how they affect your rights and responsibilities under the law. If you do not agree with these Terms and Conditions, please do not use the company’s website. If you have any questions about the Terms and Conditions, please contact

The purchase of items in the online store is subject to the following terms and conditions (provided in digital format):

Use of the Company Website

The company’s website is provided for your personal use subject to these Terms and Conditions. By using the company’s website you agree to be bound by these Terms and Conditions. References to these Terms and Conditions include the terms of sale consumption.

To buy alcohol from the company’s website, you must be of legal age in your country or province of residence and have no legal impediment or restriction that prevents you from purchasing alcoholic beverages.

All personal data is strictly confidential and is not shared. As an added security precaution, we do not store credit card data on our website.


We may update these Terms and Conditions from time to time for legal or regulatory reasons or to enable the company’s website to function properly. Any changes will be notified to the user via the email address provided by the user or through an appropriate advertisement on the company’s website. The changes will be applied to the use of the company’s website after giving prior notice. If you do not want to accept the new Terms and Conditions you should not continue to use the company’s website. If you continue to use the company’s website after the date the change takes effect, your use of the company’s website indicates that you agree to the new Terms and Conditions.


To register on the company’s website, you must be of legal drinking age in your country. You must ensure that the information you provide at registration or at any time is correct and complete. You must inform us immediately of any changes to the information you provided when registering by updating your personal data, so that we can communicate with you effectively.

Password and security

When you register to use the company’s website, you will be asked to create a password. In order to prevent fraud, you must keep this password confidential and must not disclose it or share it with anyone. If you know or suspect that someone knows your password, you must notify us by contacting immediately. If the Company has reason to believe that it is not likely to be a breach of security or misuse of the company’s website, we may require you to change your password or we may suspend your account.

Intellectual property

The content of the company’s website is protected by copyright, trademarks, database rights and other intellectual property rights. You can retrieve and display the contents of the company website on the computer screen, store such contents in electronic form on the disk (but not any server or other storage device connected to a network) or print a copy of such content for your use personal use, non-commercial use, provided you keep intact copyright and any intellectual property notices. You may not reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the company website without written authorization from the Company.

Age restrictions

By agreeing to these terms and conditions, the user declares that he is at least the age of majority in his country or province of residence and does not have any legal impediment or restriction that prevents him from purchasing alcoholic beverages.

If the delivery company is in doubt about the age of the recipient of an order they will ask for some form of identification. In the event that this is not satisfied they are not allowed to leave the order.

Fraud and Crime Prevention

For the purpose of preventing or detecting infringements, and / or apprehending or prosecuting criminals, we may share any information we collect with the police, other public or private sector agencies or representative bodies in accordance with relevant legislation. Information shared in this way will not be used for marketing purposes.

Use of the Company’s Website

You may not use the company’s website for any of the following purposes: Interfering with anyone else’s use of the company’s website; or making, transmitting or storing electronic copies of copyrighted materials without the owner’s permission.

Company Website Availability

Although our goal is to offer you the best service possible, we make no promise that the services on the company’s website will meet your needs. We cannot guarantee that the services will be fault-free. If a failure occurs with the company’s website, you should inform and we will try to correct the failure as soon as reasonably possible. Your access to the company’s website may occasionally be restricted to allow for repair, maintenance or the introduction of new facilities or services. We will try to restore the service as soon as possible.

The Company’s right to suspend or cancel its registration

We may suspend or cancel your registration immediately at our reasonable discretion, or if you breach any of your obligations under these Terms and Conditions. You can cancel your registration at any time by informing us, in writing, The suspension or cancellation of your registration and your right to use the company’s website does not affect the rights or obligations arising from the law.

The Company’s responsibility

The company’s website may provide content from other Internet sites or resources and while the Company tries to ensure that the material included on the company’s website is correct, respectable and of a high quality, it makes no warranties regarding that content. If the company is informed of any inaccuracies in the material on the Site we will try to correct those inaccuracies as soon as possible. If we are in violation of these Terms and Conditions, you will only be responsible for any losses that you suffer as a result, as they are a foreseeable consequence for both of you when using the company website. Our responsibility is not in any case, it must include business losses, such as data loss, loss of business or business interruption. The Company will have no liability for any damage or loss resulting from viruses, worms, Trojan horses or other malicious code or corruption or loss of data or any damage to software or hardware. This clause does not limit or affect our liability resulting from any products sold through the company’s website.

Third Party Websites

As a convenience to customers, the company’s website includes links to other websites or materials that are beyond its control.

Advertising and Sponsorship

Part of the company’s website may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the company’s website complies with relevant laws and codes. We will not be responsible for any errors or inaccuracies in the advertising and sponsorship material.

Applicable law

These Terms and Conditions will be subject to the laws of Portugal. We will try to resolve any disagreements quickly and efficiently. If you are not happy with the way we handle any disagreement and you want to take legal action, you must do so within Portugal.


You cannot transfer any of your rights under these Terms and Conditions to anyone else. We may transfer our rights under these Terms and Conditions to another business where we believe that your rights will not be affected. If you violate these Terms and Conditions and the Company chooses to ignore this, the Company will still be entitled to use your rights and resources at a later date or in any other situation in which you violate the Terms and Conditions. The Company will not be responsible for any violation of these Terms and Conditions caused by circumstances beyond its reasonable control. If you have any questions please contact

Selling conditions

These terms refer to items provided to you through the website and should be read in conjunction with the General Terms and Conditions that are equally applicable.

Contract formation

These sales conditions apply to all products sold at Vaz de Carvalho under the trade name of Vaz de Carvalho, Unipessoal Lda, a company registered in Portugal under number PT515822000, with headquarters at Quinta do Licor – Santa Marta de Penaguião – Portugal (“Company”). There is no contract between you and the Company for the sale of any assets until the Company receives the order together with payment and the Company accepts your order. When payment has been received, the Company will confirm that your order has been accepted by sending an email to you at the email address you provided on the order form. Acceptance of your order from the Company leads to the existence of a legally binding contract between you and the Company. The Company may change these terms of sale without prior notice regarding future sales.

Description and price of goods

The description and price of the goods you order will be shown on the company’s website the moment you place your order. The prices shown on the Company’s website are only applicable to sales made through the Company’s website.

Goods are subject to availability. If, at the time of receipt of your order, the goods you have ordered are not available from stock, the Company will inform you as soon as possible, and refund you for any amount that has been paid by you or charged to your credit card. for goods. Every effort is made to ensure that the prices shown on the Company’s website are accurate when placing your order.

If an error is found, the Company will inform you by e-mail to the address provided on your order form as soon as possible and offer you the option to confirm your order at the correct price or cancel your order.

If you cancel, the Company will reimburse you for any amount that has been paid by you or charged to your credit card for the goods. In addition to the price, you may be required to pay a delivery fee for the goods, as shown during the payment process on the Company’s website. If you do not agree with the delivery price indicated during checkout, then you do not have to proceed with your order.

Under the current Portuguese legislation, the Company is obliged to add the value of VAT to the legal rates of 6%, 13% and 23% for all products. The prices shown in the online store always include VAT, except for exceptions where information “Without VAT” must be visible and next to the product.

You will only be asked to enter your credit / debit card details after confirming the order on the website of our payment partners. We do not have access to the payment information you post on our payment partner site.

All credit and debit card holders are subject to validation and authorization checks by the card issuer. If your payment card issuer refuses to authorize payment for us, it will not be responsible for any delay or non-delivery. In addition, in the interest of preventing the fraudulent use of credit and debit cards, the Company can validate the names and addresses provided during the ordering process against commercially available records.

We may need to contact you by phone or email to check details before submitting your order.

Vintage Years

We will provide a harvest that followed when the aforementioned one is no longer available. Please indicate on the notes at checkout if you do not want the harvest that followed. If you are unable to put this on the notes we are still happy to accept returns when agreed before hand although these will be subject to return shipping fees, which are the responsibility of the person who sends the wines back.


Payment for products and delivery charges can be made with: – PayPal account – Maestro, Visa, Mastercard, América Expresso. In all cases Vaz de Carvalho, Unipessoal Lda does not have access to or record any information on your debit / credit card or bank account.


Deliveries are made at home, through our authorized distributor.

The sale and shipping of products from the online store must include a shipping fee with packaging. The shipping cost depends on the weight of the order and the respective delivery destination. The amount of the shipping fee is shown in the cart before finalizing the purchase.

The sending of orders to countries outside the European community or the transportation fee is not included in the pre-established list, the transportation price must be consulted after contacting the Company by email

Vaz de Carvalho, Unipessoal Lda is not responsible for international shipments that may be held at the Customs of the destination country, these costs being borne by the customer;

Additional transport, delivery and postage charges and any other costs may be due by the customer, when such charges cannot be reasonably calculated before the contract is concluded;

If you cannot find your country in the drop box during the checkout process, it is because we do not deliver to your country. You can contact us by email and we can propose an alternative to deliver, if we have any way to guarantee the successful delivery of your order.

For corporate orders please contact us via email ( to place your order and we will provide you with our best price for the order and the lowest shipping costs.

The goods you order will be delivered to the address you give when you place your order. When placing your order you may wish to contact us with instructions for alternative delivery in case you are not.

All parcels must be signed for delivery by a person of legal drinking age.

If there is no one at the address who is compatible to accept delivery of the goods, the recipient will be notified of an alternative day for delivery or will be asked to contact the post office to arrange a new delivery.

If multiple delivery attempts are made to the delivery address provided and the competent recipient is not present to sign for the good, or no effort is taken by the recipient to contact the post office to arrange a new delivery, the order will be returned to our warehouse. In this example, a delivery surcharge can be paid by the customer, so that the goods can be resent. The Company will contact you to arrange this delivery.

Every effort will be made to deliver the goods within 3 working days, however, in rare cases, this can be as long as 10 working days, in the territory of mainland Portugal, and up to 30 days for other areas. The Company will not be responsible for any loss or damage suffered by you through any delay in delivery.

You will become the owner of the goods you order and be responsible for the risk of loss or damage to them after they have been delivered to you.

Breaks and failures

If there are any breaks we will refund the cost of the broken bottles to your credit card, paypal account or bank account or we will send you replacement bottles. We will refund any item that is received broken. Each shipment of goods must be carefully checked at the time of delivery to make sure that it is intact and in its entirety. Break orders will only be accepted if we are notified within 48 hours of delivery and damaged products and their packaging are kept for inspection. The shipping company must be informed of breakages at the time of delivery. We will not accept any orders for breakages or product shortages unless they are demonstrated in the mailing documentation.


By DL No. 24/2014, of February 14, the customer has up to 14 days, after receiving the article at home, to contact the Company and express its desire to return the article. This is at no extra cost to the customer. The counting of the 14 days deadline starts on the day the articles are received. To clarify any doubts, request additional information or send suggestions, do not hesitate to contact us.

Returns are subject to a shipping fee, which is the responsibility of the person who sends the wines back.

Data protection

The Company will take all reasonable precautions to keep your order and payment details secure, but unless the Company is negligent, the Company will not be responsible for unauthorized access to information provided by you. The Company will use the information provided about you for the purpose of fulfilling your order. The Company would like to inform you about products and offers that may be of interest to you from time to time, and if you do not want to be notified of these, please send an email to directing your email “ unsubscribe ”. You can correct or delete any information about you by logging into your account or by contacting us by email

Applicable law

These conditions of sale and the supply of goods are subject to Portuguese law, and Portuguese courts will have jurisdiction over any dispute arising from the contract.

Complaints and inquiries

If you are not satisfied with any aspect of our service, or if you have any questions or comments, please send an email to, call us: + (351) 961576339 or write to Vaz de Carvalho, Unipessoal Lda, Quinta do Licor, Concieiro Village, 5030-556 Santa Marta de Penaguião – Portugal.

General Provisions

If any provision of the Terms and Conditions of Use is considered to be void by any court with competent jurisdiction, the invalidity of any of these provisions will not affect the validity of the remaining provisions of the Terms and Conditions of Use, which will remain in full force.

These general online sales conditions can be changed without notice, and must therefore be consulted before placing any order.